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Quality assurance
Payment
Security
BELOW ARE THE ANSWERS TO THE QUESTIONS ABOVE
How can I be sure that your professionals/experts will do a good job?
Our professionals/experts have the required academic qualifications and experience to do the required job according to the high quality standards that are set by our agency.
Can you assure me that job submitted will be done exactly according to desired instructions?
Our highly qualified professionals/experts have the qualifications, the knowledge and the experience to do the job according to each client's demands and instructions.
How will I know that order has been received?
We will send you an informative email to confirm that order has been received.
How will I know that work on my order has begun?
Work commences as soon as order and payment have been completed and past through our web site.
How much time does my work need to be completed?
The delivery time for the completion of work depends on the volume of work and the level of difficulty of each individual work. This issue will be discussed upon submission of order of the work from the administrator with the client and with the professional/expert who will undertake the job that has been submitted and will be determined for each work accordingly.
Re editing jobs: How will I be able to tell what has been edited in the document I provided?
Two versions of each document will be sent upon completion of the editing job. One version will contain the changes made in the document, and the other version will be 'clean', i.e. ready for presentation.
How is payment made?
Payments can be made via PayPal which is a secure online payment service provider. Payments can also be made by bank transfer.
What is the pricing structure of your services?
We will quote for each individual piece of work depending on many different parameters, such as volume of work, level of difficulty and deadline.
The document I want to submit is highly confidential. How is it insured that Lexikkon A Translation Agency will ensure confidentiality?
As a serious service providing website confidentiality is high in our policy agenda to protect our clients and their good interest and we take this issue very seriously to ensure our interests and our clients' interests.
What is Lexikkon A Translation Agency's policy on privacy over the Internet?
This issue is taken very seriously also. All personal details and data are well protected and stored to ensure that no third party is able in anyway to violate any privacy policies.
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